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What are the water cases about?

Your water company may have been overcharging you for your water bills.

Professor Carolyn Roberts, an environmental and water specialist, is bringing legal claims against a number of water companies for overcharging their customers. These companies have allegedly been misleading their regulators by underreporting the number of pollution incidents, being discharges of wastewater from a company sewerage asset adversely affecting the water environment and resulting in higher customer bills.

These claims are collective actions which seek compensation for household customers who have paid, and continue to pay, higher water bills for the provision of sewerage services as a result of misreporting of pollution incidents by the six largest water companies to their regulators. More information on who may be eligible for compensation is available here

If you pay or have paid for wastewater services provided by one or more of the six water companies included in the claims, you could be entitled to compensation. We are issuing claims against each of these six water companies:

Thames Water

Learn more here

Severn Trent

Learn more here

Northumbrian Water

Learn more here

United Utilities

Learn more here

Yorkshire Water

Learn more here

Anglian Water

Learn more here

Your Proposed Representative

Professor Carolyn Roberts is the class representative bringing these claims (see more information on the role of the class representative here).  Professor Roberts has issued these claims because she believes that a number of water companies have overcharged their customers as a result of allegedly underreporting the extent to which they have been polluting the water environment in breach of the rules these water companies must follow.

Professor Roberts has been an environmental and water consultant since 1988, and has undertaken innovative work in environmental science, management and technology for over thirty years. 

Professor Roberts has instructed the law firm Leigh Day to represent her in these collective proceedings. Leigh Day is a claimant-focused firm which has extensive experience of leading complex group claims.

You can find out more about Professor Roberts and Leigh Day in the About Us section here

Register to be kept updated on the claims.

News UpdatES

  • Sky News: Water firms facing legal action over claims of pollution and customer overcharging

    Six English water companies are facing legal action over allegations they under-reported pollution discharges and overcharged customers as a result.
  • ITV News: Water firms face legal action over claims of underreporting sewage discharges

    Six English water companies are to face legal action over allegations of underreporting pollution incidents and overcharging customers.
  • The Guardian: Public could receive hundreds of millions as water firms face sewage lawsuit

    The public could receive hundreds of millions of pounds in compensation in the first class action against water companies which are alleged to have failed to reveal the true scale of raw sewage discharges, and abused their position as privatised monopolies.
  • Landmark class action claim targets wastewater companies

    Law firm Leigh Day plans to file the UK’s first-ever “environmental” collective action against several wastewater companies accused of breaching the country’s antitrust rules, a week after an economic consultancy urged the country’s competition authority to open a probe based on the same allegations.
  • Litigation funding secured for opt-out competition claims against UK water and sewerage companies

    Law firm Leigh Day plans to file the UK’s first-ever “environmental” collective action against several wastewater companies accused of breaching the country’s antitrust rules, a week after an economic consultancy urged the country’s competition authority to open a probe based on the same allegations.