LATEST UPDATE:We welcome the Court of Appeal’s decision to grant permission to appeal in the Water Cases.

In granting permission, the Court recognised that the application “raises grounds which have a reasonable prospect of success” and that “the issue arising is important and there is a compelling reason for it to be considered.” This is a significant step towards having the cases certified, so that we can ultimately recover compensation for all those who have been overcharged as a result of Thames Water, Severn Trent, United Utilities, Northumbrian Water, Anglian Water and Yorkshire Water breaching competition rules.

The appeal will now proceed to a one-day hearing. We will provide further updates on timing and next steps as they are confirmed.

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What are the water cases about?

Your water company may have been overcharging you for your water bills.

Professor Carolyn Roberts, an environmental and water specialist, is bringing legal claims against a number of water companies for overcharging their customers. These companies have allegedly been misleading their regulators by misreporting the number of pollution incidents (discharges of wastewater from a company sewerage asset adversely affecting the water environment), resulting in higher customer bills.

These claims are collective actions which seek compensation for household customers who have paid, and continue to pay, higher water bills for the provision of sewerage services as a result of misreporting of pollution incidents by the six largest water companies to their regulators. More information on who may be eligible for compensation is available here. 

If you pay or have paid for wastewater services provided by one or more of the six water companies included in the claims, you could be entitled to compensation. We are bringing claims against each of these six water companies:

Thames Water

Learn more here

Severn Trent

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Northumbrian Water

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United Utilities

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Yorkshire Water

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Anglian Water

Learn more here

We estimate that millions household consumers in England are affected – are you one of them?

Check Your Eligibility

Your Proposed Representative

Professor Carolyn Roberts is the class representative bringing these claims (see more information on the role of the class representative here).  Professor Roberts has issued these claims because she believes that a number of water companies have overcharged their customers as a result of allegedly underreporting the extent to which they have been polluting the water environment in breach of the rules these water companies must follow.

Professor Roberts has been an environmental and water consultant since 1988, and has undertaken innovative work in environmental science, management and technology for over thirty years. 

Professor Roberts has instructed the law firm RPC to represent her in these collective proceedings.

You can find out more about Professor Roberts and RPC in the About Us section here.

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News Updates

  • Water Claims – CPO Judgment

    The Tribunal handed down judgment today on Professor Carolyn Roberts’ application to bring competition claims against six monopoly sewerage companies for their misreporting of the number of sewage spills to the Environment Agency and Ofwat, which she says has led to tens of millions of their household customers being overcharged.

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  • Six water firms in England ‘overcharged customers by up to £1.5bn’

    Six water companies overcharged customers between £800m and £1.5bn by “significantly or systematically” underreporting the true scale of their sewage pollution of rivers and waterways, a tribunal has heard.

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  • ‘STINKERS’ Water companies’ customers could share £800m in compensation from sewage discharges lawsuit

    Customers of England’s biggest water companies could share £800million in compensation if a lawsuit which kicks off next week is eventually successful.

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  • British water companies fight $2 billion lawsuits over sewage pollution

    Six British water companies under-reported sewage discharges and overcharged millions of customers up to 1.5 billion pounds ($2 billion) as a result, lawyers bringing a landmark lawsuit told a London tribunal on Monday.

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  • Good Morning Britain 23 September

    Watch Good Morning Britain Show 23rd September 2024.

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  • Six English water companies accused of overcharging customers by up to £1.5bn

    Six water companies in England have been accused of overcharging customers between £800mn and £1.5bn by under-reporting the full scale of their sewage pollution, in a case that could pave the way for bill payers to receive hundreds of millions of pounds in refunds.

    Read more >>